If you’re in the market for a medical alert system, it won’t be long before you come across LifeStation. The company is a recognized leader in the industry. Simply put, the device is a push-button mechanism that the wearer can use to immediately get in contact with a care specialist in case of an emergency. They’re a great way to help elderly people pursue life on their own terms without having to take on unnecessary risks.

However, before you decide to put your trust in them, it would definitely make sense to learn a bit about LifeStation first.

How LifeStation Works

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You can elect to wear the LifeStation medical alarm button as either a neck pendant or as a wristband. Then, whenever you need emergency assistance, you just press its help button.

Aside from being waterproof, another great feature LifeStation has added to their button is its enhanced speaker and voice capabilities. This ensures the user is able to speak with a care specialist, even if they’ve had the wind knocked out of them or are otherwise having a tough time speaking up.

When you sign up with LifeStation, you create a personalized emergency action plan. This is important because, in the event that you push the button, but are completely unable to speak, the specialist at the other end of the line will follow your directions. Amongst other things, this will mean contacting the authorities as well as designated friends and family members. Should the care specialist need to call for help for you, they’ll always stay on the line until help arrives.

On top of that, LifeStation will send out automatic email notifications to caregivers any time a user hits their button to signal an emergency, tests it or has some type of issue with it. This way, there’s no notification that falls through the cracks and leaves the user at risk.

Company Background

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As we mentioned above, LifeStation is no up-and-comer in this industry. They are considered veterans in the field with a history that goes all the way back to 1977. Many experts would even say they produce the gold standard of medical alert systems.

Unlike some of their competitors, LifeStation only makes a couple other types of devices. For the most part, though, medical alert systems are their sole focus and this approach has definitely paid off for them.

Their other devices are a mobile alert system that uses GPS and an auto-fail detection alert.

Though the people who designed LifeStation certainly have some impressive credentials on their side of things, it’s also important to know that the company uses a third party to certify that their products will work as claimed.

They use Underwriters Laboratories, Inc. (UL) to provide testing services. This organization has been around since 1894, so you can be sure they’re doing something right when it comes to verifying devices like LifeStation.

Specifically, UL looks at LifeStation’s monitoring center. Unlike a lot of their competitors, the company handles it all in-house, which is why they insist on having a third party verify that they are meeting the most stringent of standards where reliability, security and customer service are concerned.

Amongst other things, LifeStation’s monitoring center was designed with redundant phone systems, computer networks and other forms of telecommunications. This means nothing is going to cut off their lines of communication with those who need them.

Cost of LifeStation

Despite all these impressive features, LifeStation is actually very affordable. You can choose to be billed annually, quarterly or monthly. Here’s what the pricing looks like in this breakdown:

  • Annually: $25.95/month
  • Quarterly: $27.95/month
  • Monthly: $29.95/month

There are no hidden fees or long-term contracts you need to commit to. You’re guaranteed to be locked into that pricing for the duration of your use and the device will even be mailed to you for free.


As you could probably guess, there are a lot of positives about using LifeStation. We just covered their in-house monitoring center, but that definitely makes the list. This means that the company is able to closely manage the quality of every single call, so you can rest assured that their responders are professional, polite and effective. It’s just one reason why their call center also meets CSAA Five Diamonds standards, which is no easy task.

No Long-Term Contracts - The lack of long-term contracts is another big positive for the company. Given their track record, LifeStation is probably very confident customers will want to stick with them, but if you decide you’d like to move on, it won’t be difficult.

Caregiver Alerts - Finally, the caregiver alerts are fantastic for keeping these important caregivers in the loop. Obviously, it’s important that they know if an emergency happens. However, they’ll be notified even for something like the base console unit not being connected to a power source. This way, they can act to make sure that doesn’t stop the LifeStation device from working properly.


Honestly, there aren’t a whole lot of cons to consider when looking at LifeStation. That being said, it would be great if the device came with sensors for carbon monoxide and smoke/fire.

Granted, your house should already have these sorts of alarms in them. However, if, say, a user’s smoke detector goes off, they still need to contact the authorities on their own. A feature that immediately contacts LifeStation would have been ideal, so they can go ahead and make the call.

Final Thoughts

It’s pretty easy to recommend LifeStation to anyone who is looking for a reliable medical alert system. Most people would gladly pay a lot more for all the features the company provides in their easy-to-use device. On top of that, you’ll get peace of mind from knowing that emergency calls go to in-house professionals at a secure location through telecommunication lines that aren’t going to break up.

If you’re in the market for a medical alert system, then, LifeStation is definitely worth exploring further.